Higher Power Training Instructional Design Portfolio

At Higher Power Training (HPT), we provide service Instructional Design Services as an outside consultant for a variety of companies.  We are responsible for evaluating effective teaching methods and technologies for adult learners; we conduct organizational needs and performance gap assessments using analysis of subject matter, job/task, audience and context; we extract key knowledge and experiences from Subject Matter Experts to compile valuable storyboards, curriculums, publications, and training and instructional programs and materials; and by applying adult learning theory, instructional theory, and interactive communication theory with the use of various technology methods across disciplines we are capable of maximizing Human Performance Technology (HPT) or Human Performance Improvement (HPI).

By constructing instructional modules using appropriate theories and methodologies, such as the ADDIE Model we can successfully integrate interdisciplinary connections from technology, psychology, and computer assisted interactive communications based on behavior, cognitive, constructive, and multiple intelligence approaches.  We coach and monitor internal instructors to ensure the highest level of quality of programs are maintained, and provide train-the-trainer sessions when necessary. We also integrate multimedia elements into simulations, virtual worlds, scenario-based trainings and learning objects to enhance and reinforce the learning materials.

We conduct employee trainings, leadership and management classes, professional development programs, and sales and customer service seminars in a variety of industries including finance, education, engineering, science, healthcare, beauty, technology, performing arts, hospitality, retail, sports, and not-for-profits.

Our developed programs have varied from half day to semester length classroom, online, and hybrid style trainings for groups ranging from 5 executive staff members to 300 company employees to more than 125,000 customers.

Advertisements

The Advantage of the Podcast in Education

The greatest technology I have used is the podcast.  In today’s society, podcasts are the newest, greatest thing, and most importantly, free.  iPod was the word of the year in 2005 and most students have some device that plays mp3s or mp4s, whether it is a cell phone, computer, or mp3/mp4 player.  The lesson plan I created for podcasts includes developing student-produced podcasts as both a teaching tool as well as an assessment tool.

Creating podcasts gives students the opportunity to also develop skills using computers, software such as PowerPoint, Excel, movie editing, and other industry specific software, as well as a variety of hardware, along with Internet and RSS feeds.  This constructivist approach allows students the flexibility to use their own creativity as well as motivate the students to produce quality podcasts due to the fact that the podcasts are then showcased worldwide on iTunes.

This activity although designed to enhance the learning of science labs, can be adapted for any subject matter.  I have found that when students learn that they will have to teach what they learn, it motivates them to pay more attention to detail and can provide excitement in the classroom when students can create their own product.

By Higher Power Training: Providing Instructional Design and Training Services since 2000

Learning Theories and Technology

There are a number of learning theories applicable in the Instructional Design process.  Two common approaches include: behavioral and cognitive.

While behaviorist theories base their learning on the stimulus-response interaction, cognitivists base their learning on the process of discovery with the aid of an instructor.  Cognitivists place greater interest in knowledge, meaning, intentions, feelings, creativity, expectations, and problem-solving.  Behaviorists place greater emphasis on positive re-enforcement and negative punishment.  Although behaviorists and cognitivists are very different, both have some similarities.  Both believe learning theories should be objective and discuss the environmental impact training has upon the learner.  Cognitivists also believe in reinforcement, but on a different level. They reinforce the learner through a process of retrieving existing knowledge and presentation of new information.

Jerome Burner is the cognitivist that best reflects Higher Power Training‘s view of learning.  We are a firm believer in providing an environment that allows students to explore in a controlled environment allowing students to process, store, and retrieve information for use.  As a trainer it is essential to establish a foundation to develop critical thinking and problem solving skills within students.

Higher Power Training is responsible for designing innovative and interactive training programs that can be implemented into classrooms or online.  In the workplace, the cognitive approach works best because of the ever-changing growth of a company or organization.  With the use of the cognitive approach students have the opportunity to discover their own findings and share their results in a controlled but creative way.  Leadership qualities will be developed by providing a structured program that encourages inquiry-based learning and student creativity by branching through scenario based e-learning modules.

By Higher Power Training: Providing Instructional Design and Training Services since 2000

M-Learning (Thesis Volume 5.1: Summary and Conclusion)

The Ocean Institute seeked to develop a model for integrating technology effectively into the classroom.  Teachers desperately need assistance in how to integrate technology into the classroom, while students need to be continuously challenged and motivated in the classroom.  Podcasts speak the language of the students, and with structure and direction, this popular technology can be a huge asset to both students and teachers.  Technology fluency, mentoring skills and leadership qualities are traits that will help students succeed in high school, college, and the workplace.  These traits were developed with the podcast program.  The five-year vision would showcase a large digital library of archived podcasts created by students that can be used as a valuable resource for students in the future.

The Ocean Institute hosts 90,000 students and 40,000 public visitors per year with certain expected outcomes:

1)      Best Buy, Ocean Institute, and Orange County high schools will establish a successful and ongoing working partnership.

2)      1,200 middle and high school students will produce educational podcasts for the general public.

3)      90,000 students’ experience at the Ocean Institute will be enhanced with use of podcasts on field trips.

4)      40,000 public visitors will be educated by student-produced podcasts at the Ocean Institute.

5)      Teachers will be more comfortable with using new technology in their classrooms.

6)      Teachers and students will have access to Ocean Institute podcasts to enhance classroom curriculum.

Ultimately, some of the biggest roadblocks teachers face in today’s classroom includes budget constraints, motivating students, and integrating students.  The hope is that the Ocean Institute Podcast Program has been developed in a manner that would eliminate these roadblocks and provide both students and teachers with a program that they could build on.

By Higher Power Training

M-Learning (Thesis Volume 4.3: Project Evaluation – Discussion)

Although the data analysis is limited at this point, the assumption is that the primitive data collected is a reflection of continued feedback.  Some of the key data identified is the enormous improvement of results from pre-test to post-test.  Although this data is positive and believed to be a true reflection of academic growth through the program; the addition of data collected by standardized testing can potentially confirm the success of students who participate in the program.  The student surveys confirmed the program’s success in providing motivation for students through hands-on activities and exotic animals.  An unforeseen result was the opportunity for students to see the ocean for the first time.  The podcasts produced also accomplished their objective as Ocean Institute visitors welcomed them and found them both educational and critical to the overall experience of the exhibits.  This feedback is a reflection that the students not only understood the information they learned but were capable of producing podcasts that could be appreciated by their peers and adults.  Although the teachers have not been formally surveyed, unofficially, many of the teachers have made comments about both the delivery method as well as instructional design.  The feedback concerning the delivery has been positive; by presenting the information via a website, teachers have encouraged their students to study the program at home as well as in the classroom.  Teachers have also been in favor of the instructional design; many teachers feel that the content allows the teachers to perform as a facilitator rather than an actual teacher, which has placed less pressure on them and has required less prep time.  Other teachers have commented that the program provides enough flexibility for pro-active teachers to modify components where they feel necessary to accommodate their class.  The biggest concern expressed by many of the teachers was how the program addressed state standards.  This concern was confronted throughout the instructional design process and has impacted the classes selected to participate in the program; is should be also noted that by modifying the field trip component, this program can fit any set of state standards desired.

When integrating technology into curriculum, especially when curriculum is presented by the aide of technology, it is important that the technology enhances the program rather than distracts from the lesson plans.  The OIPP website, consisted of online flash videos, graphic animations, downloadable PDF files, and online testing.  To formally evaluate the delivery, the C.R.A.P. method by Williams and Tollet was used to assess the OIPP website:

Contrast:  The blue colors used throughout the site represented the marine theme of the program; the darker blues were used to enhance the lighter blue text.  Fellow Master’s student, Scott Bania understood the concept and had this comment, “The site itself has a great “look and feel” and reflects the theme of oceanography.”  Against the dark background, the links were easily identified with the color red or white; the left navigation bar used red dotted lines to highlight the links while the top navigation bar used a white rollover font; red font was used for links buried in the content of the page.  Large red font was also used to aide in identifying the title of each page.  The header was also very distinguishable with the black background which complemented the blue background within the content area; the black background also allowed the colorful OIPP logo to standout in the header.

Repetition:  The clarity and similarity between pages was very consistent.  The location of navigation buttons remained consistent while content was always located in the center of each page.  The layout of the online curriculum was also similar to the PDF downloadable versions of the curriculum.  Flash tutorials also remained consistent and allowed students to navigate through the site ensuring they did not miss any vital information.

Alignment:  Navigation bars were placed on the left and top of the screen and were clearly identified by rollover images.  The pages that included a video tutorial were well balanced with content text located beneath the video; this avoided distractions for the students at they watched the tutorials.  All content was centered whenever possible; some pages such as the podcast sample page were a bit obscure in alignment due to the unbalanced content to be shared on the page.

Proximity:  The layout provided enough separation between navigation, text, and video tutorials to place an emphasis on all aspects without being overwhelming to the viewer.  Navigation buttons were clearly identifiable and easy to click.  Content, whether video or text, were centered and emphasized by being towards the top of the site.

Aspects not addressed within C.R.A.P. included graphic design, flash animations and other aesthetics that contributed to the site looking very professional.  The flash design used in the introduction helped to build anticipation and set the theme for the technology rich program.  The music selected also maintained a technology feel and was designed for the middle school and high school audience.  The graphic design throughout the site was limited so that it would not conflict with the educational components to the site.  The only true graphic design was represented within the logo design; the design was integration between iPods and the Ocean Institute Podcast Program.  Other aesthetics included rollover images and text as well as appropriately designed video tutorials.

Even more important than the professionalism of the site is the functionality of the site.  To evaluate this site, a formal web usability analysis as described by Jacob Neilson was performed.  The first element addressed was the flash intro; the advantage of using the flash was to present a professionally designed site, however flash intros can take a long time to load and flash players must be downloaded onto your computer.  Ultimately, the target audience for this site all had high powered computers with broadband Internet connection, thus eliminating common disadvantages related to flash intros.  To enter the site, a red label on the top of the screen was easily identifiable.  On the main site, all navigation buttons were easily located and enhanced with the rollover images.  The text of the navigation buttons were also clear and concise and provided specific directions for the viewer.  The content provided throughout the site also aided in navigation through the site as to ensure that all necessary content was provided to the students.  Fellow Master’s student, Jeannine Taylor had this to say about the navigation and layout of the site, “It was very easy to navigate through and it was very clear what was expected of the learner… The bells and whistles are definitely there, but they are not on every page, just where they are needed for introductory and instructional purposes.”  With the aide of C.R.A.P. and Jacob Neilson’s web usability, this site was designed successfully.

M-Learning (Thesis Volume 4.2: Project Evaluation – Data Presentation)

The program was divided into three components: professional development, field trip and podcast production.  As stated earlier, the professional development component is a tangent of the main focus of this report and will not be addressed.  Although the evaluation process is in its early stages, the assessment tools have produced some beneficial results.  Thus far, 100 students from three different high schools and one middle school have participated in the Ocean Institute Program.  Most students have not completed their podcasts at this stage; however a handful of accelerated students have successfully completed their podcasts and submitted the post-test and survey.

The first evaluation was to establish students’ knowledge of the topics addressed on the field trip.  The pre-tests submitted reflected a general knowledge of the topics addressed on the field trip.  The average grade of the pre-test was a 72%.  5% of the students scored a 100% on the test; while 54% scored a 50% or less.    The post-test, although not completed by all students at this point, have shown significant improvement in academic knowledge.  The average increased 24%, while the lowest score was 69%.  Refer to table 1 to compare the results of the pre-tests and post-tests.

The evaluation process continued by analyzing the student surveys submitted; at this point in time, only 22% of the surveys have been completed.  From the surveys it was determined that 80% of the students had never been to the Ocean Institute; there were 2 students who had never seen the ocean.  The survey revealed a number of positive remarks:

  1. “I loved the hands-on activities and all the fish.”
  2. “It was nice to learn outside of the classroom.”
  3. “It was cool to take so many pictures and video of the field trip.”
  4. “It was the first time I have seen the ocean.”
  5. “I wish the field trip was longer.”
  6. “Making a podcast for school was meaningful.”
  7. “I make tons of videos, doing one for school was cool.”
  8. “I hope my podcast gets the most downloads.”
  9. “I learned a lot about podcasting and marine science.”
  10. “I downloaded all of my friends’ podcasts to my iPod.”

The evaluation process also included surveys completed by Ocean Institute visitors who used the podcast while visiting; 90% of the surveys were completed by Ocean Institute members.  The survey revealed that the average visitor listened to 7 podcasts; however, visitors ranged from 1 to 13 podcasts.  85% of the visitors felt the podcasts enhanced the exhibits and made the trip to the Ocean Institute more educational and memorable.  Some of the valuable comments received included:

  1. “I have always enjoyed how the Ocean Institute showcases students’ work; these podcasts were another example of the impact OI has on children.”
  2. “I have been to the Ocean Institute numerous times, however, I learned more on this visit than all the other visits combined.”
  3. “I have used podcasts at other museums, and although they are more professionally produced, I felt having students producing podcasts from their own experiences was very special.”
  4. “Some of the podcasts were outstanding; did not listen to the longer podcasts.
  5. “These students should be proud of what they have developed.”
  6. “I had never been to the Ocean Institute; the podcasts really helped me understand what happens at the facility.”

Although an initial evaluation has been completed by the student tests and surveys, and the Ocean Institute visitor surveys; there has been no formal feedback at this point in time from the teacher surveys.  From what has been observed, many of the uncertainties teachers had were addressed during professional development; there has also been constant support provided during the podcast production process for teachers who felt they needed it.

Growing with Technology

Technology has impacted almost every aspect of our lives including adult and higher education. Adult learners, like other students, all learn best in a variety of approaches and succeed best when their strengths are highlighted. It is the responsibility of the instructor to identify each student’s strengths and teach to those strengths; many times, technology can assist in this objective and provide both instructors and students with many benefits to enhance and reinforce the educational experience.

Technology in the Classroom

Technology has been used in training for years; it used to include VCRs, overhead projectors, and bulky desktop computers, but with the aid of technology advances, technology in the classroom has become endless. In the Era of Technology, students in a college classroom can be exposed to virtual reality training devices, PDAs and tablets, digital cameras, laptop computers, iPods, digital projectors, and smartboards. As adults we now have the opportunity to continue our professional development and training without ever stepping foot into a classroom by taking online courses. When considering the advantages and disadvantages of technology in supporting adult and higher education, three factors should be considered:

(1) Does the technology improve access to training?

(2) Does the technology improve the quality of education?

(3) Does the benefits of the technology justify the costs?

Effective Technology

The integration of technology has been an ongoing challenge for years but the rewards for technology integration are well worth the struggles. Three learning theories that impact adult learners are the behaviorist approach, constructivist approach, and cognitivist approach; all three approaches can be enhanced with technology and can successfully enhance the educational experience for all students no matter what their strengths and weaknesses. The digital age can enhance liberal education if we make appropriate use of digital opportunities. The key to technology effectiveness is proper integration of the technology so that it enhances or reinforces a lesson plan rather than creating difficulties for the students or teacher such as technical issues or distractions. In a world that is dominated by technology, it is important for students to be introduced to various technological options and experience how they can be beneficial in both their class as well as real-world application. One of the biggest benefits with technology such as the Internet is that students have unlimited access to information. Internet, as well as virtual reality, PowerPoint, iPods, PCs and tablets, can also offer interactivity. One of the most common benefits of technology is how various technologies can be combined, for example, a teacher can place all videos, PowerPoint lectures, and assignments on the Internet for students to use at home as they continue to study outside of the classroom or workplace. Technology can also aid in the development of problem-solving skills as well as encouraging inquiry-based thinking, thus gaining a deeper understanding of the information presented in class. The greatest benefit of technology is that technology will continue to improve and change, offering instructors even more ways to deliver the information to their students, thus allowing all students the best opportunity to succeed no matter what their best learning methods.

Ineffective Technology

Although technology offers a variety of benefits, there are disadvantages that need to be addressed before determining if and what technology can enhance adult learning. The most popular complaint with technology is the lack of professional development supplied to teachers and staff to help successfully integrate new technology into already pre-established curriculum and lesson plans. Technology can also provide distractions.

Technology in Training

When researching the different types of technologies available to enhance learning, a trainer must first determine their own knowledge of the technology and available professional development. Once the trainer is proficient with the technology, they must determine how integrate it successfully to achieve their ultimate goal. They must consider costs for technology, the time it will take to train the students in the technology, possible problems the trainer or students may encounter with the technology, and the ability for the students’ learning to be enhanced and not hindered by the integration of the technology. When identifying the needs for an adult course, a trainer must consider many factors that impact their students both in the class and outside of the class, such as the busy lives of the students; therefore, assignments and assessments can be a critical issue that should be addressed to help the adult students succeed. Another factor is that technology, especially for adults, can be overwhelming if it is a new experience for them. PDAs of tablets offer the best technology integration for adult courses for a number of reasons. The first is that many adults already have some experience with PDAs or at least some of their functions such as scheduling and calculating. The next is that the PDA will offer adult students a way to stay organized in the class and be able to track their professional, personal, and school workload. The third and probably the most important factor is that most adults have some experience with the software. Other benefits include taking all their class notes on the PDA, downloading lectures and videos, and accessing the internet. To be successful, technology needs to be integrated without the students even realizing it, so that the emphasis remains on the lesson and not on the technology.

Conclusion

Technology has become a fact of life in and out of the classroom. It is important to recognize that many types of technology can help students, if designed appropriately. It is the responsibility of trainers, executives, and instructional designers to understand that adults learn with a variety of approaches, and they must design the best opportunity for students to be successful in the trainings. Although there are disadvantages, effective technology can advance learning the same way technology has improved medicine, science, and our daily lives.Technology has impacted almost every aspect of our lives including adult and higher education. Adult learners, like other students, all learn best in a variety of approaches and succeed best when their strengths are highlighted. It is the responsibility of Higher Power Training to identify an organization’s strengths and teach to those strengths; many times, technology can assist in this objective and provide both trainers and students with many benefits to enhance the educational experience. Technology integration is a much debated topic in higher education. In this Era of Technology, people cannot avoid technology, whether its cell phones, plasma televisions, DVRs, etc. Although children are eager to learn and use these advanced technologies, adults are many times reluctant to venture out to the unknown and experience new technologies because it can be intimidating and overwhelming. Thus, it is crucial for teachers and trainers, who teach adults, to identify the appropriate technology integration to reinforce and encourage learning rather than to intimidate and distract adult learners.